Privacy Policy

Last updated: July 26, 2024

Coolmath.com LLC, ("Coolmath") a company of the Sandbox International Holdings group (“Sandbox”) operates this website ("Website") and is committed to protecting the privacy and security of its online visitors. This privacy statement tells you about the types of information that we collect from you, how we collect that information from you and how we use that information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

We encourage our visitors to read through and understand our privacy statement. We may update it from time to time to address new issues or reflect changes on our Website. Please refer to this privacy statement regularly. Coolmath reserves the right to revise this privacy statement at any time and such revisions shall be effective immediately upon notice thereof. Notice may be given by any means including, but not limited to, posting the revised privacy statement on this Website. Any use of our site by you subsequent to such notice shall be deemed to constitute acceptance by you of such revision.

For material changes to this privacy statement that may affect the collection or use of personal information from children under the age of 13, we will notify and obtain the prior verifiable consent of a parent or legal guardian.

Information We Collect From You

When you use this Website, we may collect personal information from you. Personal information means information that would identify you, directly or indirectly, such as your name, or email address.  Please note we do not currently collect personal information from children users.

This Website may contain games or other public forums where free form entry is permitted. We highly recommend that you do not post your personal information when using these features. If you provide your personal information through any of these features, then such personal information will be posted publicly for others to see. 

We also collect anonymized information from your computer or device such as browser type, operating system, referring pages, pages visited, time spent on a particular page and IP address. An IP address is a number that is assigned automatically to your computer whenever you use the World Wide Web. Web servers -- the big computers that "serve up" Web pages -- automatically identify your computer by its IP address.

How We Collect Your Information

When you use this website, we collect personal information and anonymized information through a variety of methods.

We collect personal information from you when you interact with this Website by filling out a form such as submitting a customer service request.

We collect anonymized information from you by using technologies like cookies, web beacons and server logs. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies.  Please note, however, that without cookies you may not be able to use all of the features of the Website.  For more information on deleting or controlling cookies we recommend www.allAboutCookies.org.  Please note that while browsing through this Website, you may get cookies from our advertisers or sponsors. Coolmath does not control these cookies. The use of cookies is common in the Internet industry.

We may also use single pixels images, web beacons and other similar technology (collectively "Beacons") to (a) track your usage of the Website, (b) track response rates to certain activities and promotions within the Website and in marketing campaigns, and (c) identify certain information on how and when you accessed the Website such as type of browser, operating system, domain names, IP addresses and the like.

How We Use Your Information

Coolmath and its affiliates may use your information described above to:

  • Operate, evaluate, and improve our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products, services, and communications; and performing accounting, auditing, and other internal functions); 
  • Communicate with you and respond to your inquiries; 
  • Protect against, identify, and prevent fraud and other criminal activity and claims and other liabilities; 
  • Comply with and enforce applicable legal requirements, relevant industry standards, and other policies; and 
  • For our legitimate business purposes, including marketing our goods and services to you, where we have your permission to do so.

In addition, we may use information collected through automated means (cookies and/or similar technologies) for the purposes set forth above, including (i) customizing your visit to our Site, (ii) analyzing the manner in which you interact with our Site, and (iii) managing our Site and other aspects of our business.  We also use information to help diagnose technical and service problems, administer our Website and identify users of our Website.

We may use the information we obtain in other ways for which we provide specific notice at the time of collection.

The anonymized information we track with cookies is not used to identify, or lead us back to, any particular visitor. Visitors to this Website may have the option of disabling cookies via their browser preferences (most browsers are initially set up to accept cookies). Cookies make our Website easier for you to use because they save your preferences while you are visiting our sites (although we do not save passwords in cookies). Cookies also help us know which areas are your favorites, which areas need improvement, and what technologies and Internet services our visitors are using. Knowing this information helps us continually improve the online experience for our visitors and members.

Coolmath may also use third party vendors who supply applications, payment processing, web hosting and other technologies for this Website that may have access to your personal information and anonymized information, but they are prohibited from using use such information for any other purpose except to provide services in connection with this Website.

Coolmath will not share any personal information about you with any third party (a party not affiliated with Sandbox International Holdings Ltd), except as otherwise stated in this Privacy Statement and in the following circumstances: (a) in response to subpoenas, court orders or legal process, to the extent permitted and as restricted by law; (b) when disclosure is required to maintain the security and integrity of this site, or to protect any user's security or the security of other persons, consistent with applicable laws; (c) when disclosure is directed or consented to by the registered member who has inputted the personal information; (d) in the event that Sandbox International Holdings Ltd (the owner of Coolmath) or any of its subdivisions or units goes through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of its assets, your personal information will, in most instances, be part of the assets transferred; or (e) in limited circumstances, Coolmath may disclose your email address in order to comply with laws and regulations, including the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM of 2003).

Do Not Track

This Website does not respond to your browser's (or app's) "do-not-track" signals or comparable signals or mechanisms. Please check this Privacy Statement frequently as this may change in the future.

About Our Advertisers:

All or partial advertising on this Website or App is managed by Playwire LLC. If Playwire publisher advertising services are used, Playwire LLC may collect and use certain aggregated and anonymized data for advertising purposes. To learn more about the types of data collected, how data is used and your choices as a user, please visit https://www.playwire.com/privacy-policy.

For EU Users only: If you are located in countries that are part of the European Economic Area, in the United Kingdom or Switzerland, and publisher advertising services are being provided by Playwire LLC, you were presented with messaging from our Consent Management Platform (CMP) around your privacy choices as a user in regards to digital advertising, applicable vendors, cookie usage and more. If you’d like to revisit the choices you have made previously on this Website or App, please click here.

A Notice About External Links

Occasionally, you will find links from CoolXGames.com to independently owned, controlled, and/or managed Websites whose content we believe will be of possible interest and value to our visitors. Additionally, you may see links from advertisers, sponsors, and other partners who may use one of our logos as part of a co-branding agreement.

In many cases, these links represent cooperative projects or mutual links established with the organizations connected with these sites. We do not control the content of these links. These other sites may send you their own cookies, collect data, or solicit personal information. While we identify sponsor and advertiser areas of our Websites, we do not control these cookies or the content of these third parties.

Once you leave our servers (you can generally tell where you are by checking the URL in the location bar on your browser), the use of any information collected from you is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you cannot find the privacy policy of any of these sites via a link from that site's Home page, you should contact the site directly for more information.

We specifically recommend that children check with their parents, guardians, or teachers before connecting to any third party sites.

Security

Coolmath has security measures in place to protect the loss, misuse, and alteration of the information under our control. Essentially, we encrypt all transmission of sensitive data and secure all of our repositories of data. The data transferred to our third party payment processors when you use your credit card to make a purchase transaction with us will be transferred using our encrypted technology to safeguard your personal information and privacy. However, you should understand that "perfect security" cannot be guaranteed.

Individuals Located in the European Union: Your Rights and Choices
If you are a resident of the European Union or provide personal information through this Website while located in the European Union, the below provides additional information affecting your rights and choices.  

If you are a resident of the European Union or provide personal information through this Website while located in the European Union, we offer you certain choices in connection with the personal information that we collect from you on this Website.

Users in the European Union may have the right under certain circumstances:

  • To be provided with a copy of your personal information held by us;
  • To request the rectification or erasure of your personal information held by us;
  • To request that we cease processing your personal information;
  • To request that we restrict the processing of your personal information (while we verify or investigate your concerns with this information, for example);
  • To request that your data be transferred to a third party.

You can exercise the rights listed above at any time by contacting us as indicated in the “How To Contact Us” section of this privacy statement. We will apply your preferences going forward. You agree that if you exercise any of the rights listed above (except to receive a copy of your personal information), you may no longer and will no longer access the Website, and we will no longer provide any services associated with the Website (if any) to you.

If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority.

Residents of California: Your Rights and Choices

If you are a California resident, we process your personal data in accordance with the California Consumer Privacy Act (CCPA), effective January 1, 2020. This section of our Privacy Policy contains information required by the CCPA.

Collection and Disclosure of Personal Information

Over the past 12 months, we may have collected and disclosed the following categories of personal information from or about consumers or their devices, depending on their use of the Service:

  • Identifiers, such as consumers’ name, address, username, the Google Analytics User ID, and IP address.
  • Internet or other electronic network activity information, such as cookie information, clickstream information, information about consumers’ participation in surveys, and browsing history pertaining to their use of CoolMathGames.com.
  • Commercial information about any transactions within CoolMathGames.com (such as payment card information).
  • We have disclosed consumers’ personal information to the types of entities listed in Disclosure of Information in the body of the Policy.

We collect your personal information for the following purposes:

  • To operate and improve the Services;
  • To process surveys;
  • To serve interest-based advertising;
  • For security and verification purposes, including to prevent and detect fraudulent activity; and
    To address and remediate technical issues and bugs.

For additional information about how we use consumers’ personal information see How We Use Your Information in the body of this Policy.

California law grants certain rights to California consumers. These include the rights to:

  • Access specific pieces of personal information
  • Learn about how we process and share personal information 
  • Request deletion of personal information
  • Opt out of “sales,” as that term is defined under California law
  • Not to be denied goods or services for exercising these rights

You may exercise your right to opt out of “sales” or exercise your other rights under California law by contacting our customer service using the information in the “Contact Us” link of the website's footer. Please note that we will need to verify your identity before completing your rights request.

Cross-Border Transfer of Data

Any personal information you provide to Coolmath in connection with this Website will be stored on Coolmath's servers or those of its affiliates and/or authorized vendors and will be accessible by authorized employees, agents and contractors of Coolmath and its affiliates and authorized vendors. Due to the global nature of the Website, personal information may be transmitted, stored or processed in a country other than the one in which you reside ("Resident Jurisdiction"), including primarily in the United States, the European Union and India. Reasonable contractual or other measures Coolmath may take to protect your personal information while outside the Resident Jurisdiction are subject to applicable foreign legal requirements, for example, lawful requirements by governmental authorities or court order to disclose personally identifiable information to government authorities in the countries in which such data may be stored or processed. SUBJECT TO APPLICABLE LAW, IF YOU RESIDE IN THE EUROPEAN UNION, CANADA OR OTHER JURISDICTION WITH SIMILAR DATA TRANSFER REGULATIONS, BY ACCEPTING THE TERMS OF THIS AGREEMENT, YOU EXPLICITLY CONSENT THAT THE PERSONALLY IDENTIFIABLE INFORMATION YOU PROVIDE MAY BE TRANSFERRED AND STORED IN COUNTRIES OUTSIDE THE EU, CANADA OR YOUR RESIDENT JURISDICTION, INCLUDING THE UNITED STATES, IN CONNECTION WITH THE TERMS OF USE, THIS PRIVACY STATEMENT, AND IN ORDER TO PROVIDE SERVICES TO YOU. IF YOU DO NOT CONSENT, PLEASE DO NOT PROVIDE US WITH ANY PERSONAL INFORMATION. YOUR PERSONAL INFORMATION SHALL ONLY BE USED IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY STATEMENT.

Common ID Cookie

This site uses cookies and similar tracking technologies such as the Common ID cookie to provide its services. Cookies are important devices for measuring advertising effectiveness and ensuring a robust online advertising industry. The Common ID cookie stores a unique user id in the first party domain and is accessible to our ad partners. This simple ID that can be utilized to improve user matching, especially for delivering ads to iOS and MacOS browsers. Users can opt out of the Common ID tracking cookie by clicking here.

Advertising Privacy Settings

FOR EU USERS ONLY: When you use our site, pre-selected companies may access and use certain information on your device and about your interests to serve ads or personalized content.